Our philosophy
It has always been our highest maxim to manufacture individually tuned suspension according to customer wishes and needs. In order to pursue this goal, we need a good connection to the market as well as high product quality. We guarantee this by using only components from Germany and Western Europe and all Wilbers shock absorbers are handmade on site according to parts lists.
In order to be able to advise the customer fairly and objectively, an exact determination of requirements is necessary, at the end of which we recommend the suspension system which he really needs. This also includes showing the customer options and not trying desperately to sell him the most expensive product.
It is more important that the customer is one hundred percent satisfied with his purchase after the needs assessment and for this you usually don't need the most expensive suspension solutions.
We are a small and familiar team and as such customer proximity, personal advice and individual tuning of the suspensions are perhaps more important to us than our competitors.
Another pillar of our philosophy are special solutions and cost effective exchange suspension units for classic and older motorbikes. Here we offer the largest selection on the market, of course, as always, with individual tuning in spring and damper selection based on rider weight and intended use!
In addition to solutions for classic motorbikes, we also have some special features in our range that are unique in the industry. Such as our WESA suspensions for replacement or optimisation of the comfortable BMW ESA solutions or the Wilbers LDC Nivomat, which is the first completely self-adjusting, hydropneumatic suspension for motorbikes worldwide. Or the Wilbers Zero-Friction fork springs, which are machined in the surface by a vibratory grinding process, lead to considerably less friction and metal abrasion in the fork oil. Our developments should always have a direct benefit for our customers!
We also care about the safety of smaller motorcyclists by offering optimal solutions for stability with even lowering for all suspension components of the vehicle. This ensures a safe stand while maintaining the original chassis geometry and ergonomics.
In general, it is of great importance to us to guarantee our customers a safe ride. For example, we have developed a special emergency plan for world travellers and customers in far-away countries, with which we can support travellers with suspension problems all over the world. Here, too, we always proceed individually, quickly and unbureaucratically so that you can continue your journey safely!
In addition to our wide range of products and our focus on driving safety, we have further strong arguments on our side with our ISO certification and an ABE for almost all suspension parts. Our activities in the field of racing, among others in cooperation with ZF and BMW, guarantee that our developments are put through their paces under real conditions.
In the end, this philosophy benefits our customers, who appreciate our individual and fair advice, our guaranteed delivery times and our best price/performance ratio!
It is not for nothing that so many customers worldwide trust in our products - this is to a not inconsiderable extent due to the Wilbers philosophy and the fact that here people care about people. Personal, individual and fair!